Round table conference as part of NEW RETAIL FORUM. The Post of Russia
November 14, 14:30 – 16:00Address: Skolkovo Technopark, Moscow (the territory of the Skolkovo Innovation Center, 42 Bolshoi Boulevard, Bldg. 1)
"HR and digital transformation of organizations: structural and value-based changes, knowledge management”
Moderator:
Vsevolod Krylov, Director of Executive MBA Programs at Stockholm School of Economics in Russia, Project Director in various companies
- Teams and executives for digital business transformation
- Digital transformation: from customer experience (CX) to employee experience (EX)
- Digital transformation drivers
- How the requirements for top retail managers are changing
- Digital innovations in retail
- The digital transformation impact on HR in retail
Detailed information about the event program:
- Opening presentation
Vsevolod Krylov, Director of Executive MBA Programs at Stockholm School of Economics in Russia, Project Director in various companies
• Managing of digital retail innovation: keeping the balance
• Digital innovation as a development of an organization's capabilities, not as a simple technology platform creation
- Teams and executives for digital business transformation
Nadezhda Styazhkina, Head of Digital at Antal Russia
Natalia Ustinova, HR Director L'Occitane Russia
• Business models transformation, management of change in the company
• The key management issues arising throughout the companies’ transformation process
• A solid, reliable team as a key asset for successful sales
- "Digital Transformation: From Customer Experience (CX) to Employee Experience (EX)"
Sergey Makedonsky, PhD in Sociology, MBA. General Director of in 4media / Forrester Russia
• What is CX? Why EX, and why now?
• People and machines’ competition for jobs
• Forrester’ EX metrics and indices: EXi and RQ
• The developing of the right skills and culture is key to EX improving and RQ growth
- Digital transformation drivers
Dmitry Titarev, SSE Russia Corporate Program Director. MBA, Technical Ph.D.
• An organization's digital twin
• 9 digital motors
• 5 digital company management modules
- How are the requirements for retail top managers changing?
Alyona Vladimirskaya, Alyona Vladimirskaya Career Laboratory
• Which sectors top managers come from and which sectors are they going to (cross-platform)
• What are the main expectations for the top managers and what skills will be required in 3-5 year category
- Digital Innovations in Retail
Vsevolod Krylov, Program Director, Executive MBA SSE Russia, Project Director, Companies
• The impact of digitalization on retail: who to invest in executives or employees?
- Drivers of digital transformation
Artyom Kumpel, Managing Director of Avito Work
Round table talk: The impact of digital transformation on HR in retail
Moderator: Vsevolod Krylov, Director of Executive MBA Programmes, SSE Russia, Project Director in various companies
• Is it possible to prepare for it and do we need to?
• What should we base the new business model of companies in the era of digitalization on?
• Where to search for or how to train new specialists?
• What should HR employees and managers get prepared for?
