"For 20 years now I have been thinking and describing the future. And I write and speak not only about what we think should happen, but also about the process of thinking about the future. In this webinar we will talk about sharks and aliens, Fleetwood Mac and Australian flower, as well as butterflies, abstract art at the turn of the century and some Juicy Fruit gum" - Magnus Lindqvist, futurologist and trendspotter, guest speaker of another webinar of Stockholm School of Economics in Russia starts his unusual presentation.
For the sixth year in a row, the Stockholm School of Economics tops the list of Sweden’s most international universities in the Swedish Foundation for International Cooperation in Research and Higher Education’s (STINT) annual Internationalization Index. It’s also positive news for Sweden that one more university was awarded five star this year than in 2020.
There is an Artificial Intelligence that monitors customer service phone calls and suggests how to improve the quality of service. Cogito (owned by Open View) has trained the AI to distinguish phrases, tone and pitch of voices during customers’ calls and recognize negative notes. If the client begins to sound irritated or upset, its sends an “empathy cue” that reminds the employee to take into consideration how the client is feeling and adjust their behaviour. The purpose, according to Cogito, is to “help make individuals better versions of themselves”.
There's a lot of talk today about the business world changing rapidly: what was important six months ago may be losing its significance this very moment. Industry conferences, webinars with "celebrity" speakers and meetings with bestselling business authors tend to make one feel like they are keeping "one's finger on the pulse" and are aware of the current trends. But this has a short-term effect. Long-term executive education programs are designed not only to be "Point Break", but also to be trend-spotters.
Stockholm School of Economics has actively been developing partnerships in a wide variety of areas. A few years ago, we had the honor of being part of the nationwide Leaders of Russia competition, when we joined the list of business schools where finalists were able to use their grants for educational programs. Dozens of Leaders have already graduated from our Executive MBA program and have been promoted to senior positions in both governmental agencies and businesses.
If we think about it, many people may still remember traditional wooden abacus that used to be quite useful for cashiers and accountants. Only a few decades have passed and we have so much data that we are now using advanced computer systems to process it. Stephen Hawking called the twenty-first century the Century of Complexity in an Unpredictable World. A direct consequence of complexity is uncertainty and multifactorality, breaking down planning and management systems. Therefore, the leader's challenge is to organize processes quickly and without major disruption for as long as possible.
Mats Urde won the Outstanding Case Teacher Competition at The Case Centre Awards and Competitions 2021.
The COVID-19 pandemic has exposed deficiencies in the 20th Century vision of leadership, giving a rare opportunity to question the status quo, a new CEMS Guide to Leadership in a Post-COVID-19 World reveals.
Stockholm School of Economics (SSE) advances in the 2020 Financial Times ranking of European business schools and remains the leading business school in the Nordics. SSE has topped the rankings for the last 17 years.
The new GMR13 group started their Executive MBA program held in Russian on November 25. The faculty and team of SSE Russia business school are happy to welcome our new students and wish them success in their education.